We answer email Monday to Friday, 9:00 AM to 5:00 PM CT (Central Time), usually within one business day. Email is the fastest way to reach us.
Phone
312-919-5209
Mon–Fri, 9:00 AM – 5:00 PM CT
Mailing address
Ominza LLC
150 N East River Rd, Unit 305
Des Plaines, IL 60016
United States
Order enquiries
Include your order number and the email address on the account so we can find it quickly.
Damaged or defective orders
Email us within seven (7) days of delivery with your order number and photographs of the outer packaging, the affected vial and the shipping label. Full detail is on our Shipping & Returns page.
What we cannot help with
We supply materials for in-vitro laboratory research only. We cannot advise on preparation, handling methods for any purpose other than laboratory research, or any use involving humans or animals, and we cannot answer questions of that kind.